Privacy Policy

We are committed to complying with the General Data Protection Regulations and the Data Protection Act 2018, once enacted.  Looking after the personal information that you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience.

We have updated our privacy policy in line with new legislation and we want to make it very transparent regarding how we collect and use your personal information.

We have published this notice to help you understand

  • How and why we collect information from you
  • Who we share your information with, why and on what basis
  • What your rights are

If we make changes to this notice we will notify you by updating it on our websites.

Why do you need my data in the first place?

It is actually to make things easier for you, the customer.  We use data to process your order, personalise communications with you and make sure you are the first to know about news and new developments, new products and special offers. All very useful, we hope you agree.

Where do you get my data from?

We collect it when you place an order with us, browse our site or sign up for emails or competitions but fear not, we make sure it is always kept safe and sound and we never share it with third parties.

If you would like to know more then please keep reading.

As we know all about you, here are the same details about us;

Jalmics International Ltd is a company incorporated in England and our company number is 12161518.

Jalmics International Ltd [JIL] will be what is known as a “Data Controller” of the personal data that you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”.  By Data Controller this means [JIL] determines the purposes and way in which any personal data are, or will be, processed.

Our office address is;
College House,
2nd Floor,
17 King Edwards Road,
London,
HA4 7AE

If you would like to contact us regarding our data policy then please either send your correspondence by post to The Data Protection Officer, or by email to contact@jalmicsworkshops.com

We keep your data in secure data storage and we do not forward or share it with anyone for marketing purposes.

What information we collect and why?

If you have placed an order with us then we need to know your name and address, telephone number and email address so that we can make sure you receive the correct order and we can contact you if there are any questions regarding the order. We will also ask for details of how you wish to pay for your order. We do not have access to your payment details as the information you enter is processed directly by our payment gateway providers either stripes or paypal.

We will also use your email address to keep you updated with educational information, offers and discounts that may be available to you. However we will only send you relevant information.  If you do not wish to receive any updates or offers then please email contact@jalmicsworkshops.com  at any time.

How we learn about you? 

We want to make sure that our marketing is right up your street so we obtain data from other sources, such as societies you are a member of other companies you have purchased similar products from, to ensure that our products and services are of interest to you.  If this applies to you and you do not wish to receive any further information from us please email us contact@jalmicsworkshops.com

Basis for processing your information and how we use it

When you purchase anything from us or subscribe to one of our services you are entering a contract with us. We also use your data for fraud prevention purposes to verify that you are not purchasing anything fraudulently.

We like to keep you updated with information about our events and with offers and promotions, so from time to time we’ll send you details by email.  Under data protection law it is considered a legitimate business interest for us to use our customers details for direct marketing and customer satisfaction surveys. However we understand that not everyone wants to keep up to date or receive offers, so if you do not wish to receive any further email messages from us (and we quite understand) please email us at contact@jalmicsworkshops.com

Cookies

This notice is designed to help you understand what cookies are and how JIL uses them and the choices you have in regard to their use.

By continuing to use www.jalmicsworkshops.com “the Site[s]” you are agreeing to our use of cookies in the manner described in this notice. Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site[s]. This allows the Site[s] to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How long is my information kept?

As long as you are a customer and have an active account then we will retain your information.  We also need to keep your information for legal and audit purposes after you have purchased from us. We will always retain your personal information for 7 years from the date you last purchased from us in case of the need to establish, bring or defend legal claims. We will retain your information for marketing purposes for as long as we think it is still relevant to you, however if you would rather not hear from us please email us at contact@jalmicsworkshops.com and we will delete your details from this part of the system.

Sharing your information with others

We will never share your information with third parties for marketing purposes but there are legitimate business reasons where we may need to share your information. We only use reliable and trustworthy companies to help us in the services that we provide to you and we only give them the information that they need to get the job done.

  • With agents, such as credit reference agencies, credit card clearing agencies, World Pay Merchant Services, debt recovery, fraud preventation and detection agencies.
  • Payment processing providers who securely take and manage your payment such as World Pay Merchant Services, Stripes, Paypal and Sage Pay.
  • We will also provide your name and address to the courier services that we may use such as Royal Mail, Fedex, TNT and they sometimes require a telephone number if a signature is required.
  • We may also send your email address to an email marketing agency if they are preparing an Ezine for us, but it will only be used for our purposes and will not be retained for any other use by the agency.
  • We work with IT companies who have access to our information as part of the services that they provide for us to support our websites and business, but they have no rights to use the information.
  • In the unlikely event that our business assets are sold or purchased by another company our data records will be sold too as part of our business.
Your Rights

You have a right to access any data that we hold about you and we will deal with any subject access request within 30 days.  Please contact contact@jalmicsworkshops.com or write to the Data Protection Officer, Jalmics International Ltd, College House, 2nd Floor, 17 King Edwards Road, London, HA4 7AE marking your request “subject access request” and providing your name, address and email address.

You have a right to rectification; that is to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.

You have a right to ask us to stop processing your data.  Please contact us to let us know if you want us to erase, stop or amend any part of our processing and as far as we are able to (when taking into account our legal obligations) we will do so.

If you have any complaints, you can contact us (see details below) and we will do our utmost to resolve your concerns.  If after contacting our Data Protection Officer you feel that your complaint has not been dealt with satisfactorily, the supervisory authority for data protection in the UK is the Information Commissioner’s Office (ICO) which you can contact on 0303 123 1113, or via the website at ico.otg.uk.

You have the right of portability over your data (i.e. you can ask us to pass the information we hold on you to a third party).  Please let us know if you want us to do this by email us at contact@jalmicsworkshops.com

Contact us

email: contact@jalmicsworkshops.com or

Data Protection Officer, Jalmics International Ltd, College House, 2nd Floor, 17 King Edwards Road, London, HA4 7AE